Kempinski Hotel Grand Arena Bansko officially opened its doors for the season

On May 22nd, 2020 Kempinski Hotel Grand Arena Bansko opened its doors and showed that it is ready to welcome guests and that step by step it is returning to the normal work pace, complying with all newly introduced standards and regulations.

The first weekend was marked by four very warm and sunny days in Bansko and a little over 20% occupancy. This was a good opportunity to offer a very personalized service, which is one of the most important principles of the Kempinski hotels. In order to provide maximum comfort to the first guests for this season, the luxurious hotel was generous with the upgrades and late check outs. To the joy of the team, some of the visiting families booked again for the next weekend just as they were leaving the hotel.

Kempinski Hotel Grand Arena Bansko has implemented all standards and regulations both by the government and by the “Kempinski White Gloves Service”, designed for all hotels around the world. In addition, UV rays machines were purchased, which are placed in the rooms and apartments after each departure of the guests, so that all surfaces can be completely sterilized. As of today, the indoor spaces of the restaurants and the whole SPA center are now open, as well as it is possible to hold smaller business meetings and events. The good news for today’s 1 June is that the Kids’ Club of the hotel is also open.

About Kempinski

Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties.

Kempinski now comprises a portfolio of 76 five-star hotels and residences in 34 countries and continues to add new properties in Europe, the Middle East, Africa, Asia and the Americas. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.