April onwards, in harmony with the strategy for accelerated digitalization of core banking and insurance processes, United Bulgarian Bank (UBB) expands its portfolio of services, while furnishing its clients with the opportunity to apply for a consumer loan in a fully digital manner through the UBB Mobile app. The maximum amount is up to BGN 20 000 and the interest rate is fixed. Moreover, clients may apply without a document review fee.
Applications are being considered instantly, followed by an immediate reply to the user. If approved, funds are being transferred to the relevant client’s account within minutes after agreement signing. The app is a tool for everyone who needs financing. Clients may apply for a consumer loan in the comfort of their home even on non-business days.
Alongside, UBB launches in April yet another functionality in UBB Mobile – push notifications. Through it UBB focuses on digital customer experience while offering personalized marketing communication, based on special events or moments, linked to user behavior when operating with a specific UBB Mobile functionality. Push notifications’ sending has been fully aligned with the GDPR requirements.
“In the past year we promoted on the market the opportunity for becoming a client of UBB entirely through the mobile app, without visiting a branch of the Bank. Now we are making a step further by also offering a fully digital solution for obtaining a consumer loan, again entirely via UBB Mobile. This is what more and more UBB clients expect – remote access to banking and insurance services through their devices at the comfort of their current location”, commented Mr. Peter Andronov – UBB’s Chief Executive Officer and Country Manager of KBC Group for Bulgaria. “I have no doubts that these new banking practices are shaping the future customer attitude to our Bank as clients will be more and more demanding towards our innovative digital services”, concluded Mr. Andronov.
By introducing these features UBB launches, first time ever, its hottest communication platform – Urgent Banking Brigade. It integrates digital and innovative products and services of the Bank with UBB Mobile, quite naturally, at its core. The Urgent Banking Brigade is a team of five fascinating secret agents, a metaphoric and artistic epitome of those recurrent hidden digital processes behind UBB Mobile, ensuring easy, fast and secure banking for clients.