New Milestone in EU Data Boundary by Microsoft

Microsoft is taking a significant step forward in expanding its suite of trusted cloud services that respect European values and meet the specific requirements of its customers in Europe.

As part of a larger initiative, Microsoft is proud to announce the next steps in EU Data Boundary for the Microsoft Cloud. An expansion of the company’s initiatives related to the storage and processing of personal data, that positions it as the first leading cloud service provider with the ability to fully meet the needs of public and private sector customers in the European market who seek even stronger commitments in relation to data residency.

Building on the initial release last year when the company adopted five European Cloud Principles that guide company’s cloud business across Europe, Microsoft is now expanding the local storage and processing to include all personal data, such as automated system logs. This makes Microsoft the first large-scale cloud provider to deliver this level of data residency to European customers.

The enhancements focus on three areas:
  1. Expanded Local Storage and Processing: Microsoft is expanding local storage and processing commitments to include all personal data within the boundary. This allows customers to store and process even more of their data within the European Union, as the EU Data Boundary now includes pseudonymized personal data.
  2. Transparency Resources: Microsoft is providing new transparency resources, including documentation and other information, which customers can access on the EU Data Boundary Trust Center webpage.
  3. EU-Based Technology Deployment: Microsoft has made deep investments to deploy EU-based technology to further protect pseudonymized personal data in the boundary when it is accessed remotely for monitoring system health. For example, this avoids the need for physical data transfers or storage outside the EU by deploying virtual desktop infrastructure in the EU Data Boundary for monitoring systems.

In implementing the EU Data Boundary, Microsoft maintains its commitment to world-class cybersecurity. The company has more than 8,000 global experts analyzing trillions of daily signals to discover threats and deliver timely and hyper-relevant cybersecurity insights to detect and mitigate malicious activity. Any data transfers outside the EU for security purposes will be documented, limited to what is required for crucial cybersecurity functions, and used only for these cybersecurity purposes.

Microsoft will continue to update customers on the progress of these initiatives and later this year the company will launch the next phase of the EU Data Boundary for the Microsoft Cloud, transforming the processing and storage capabilities for data required during technical support interactions. Microsoft is developing a future paid support option that will provide initial technical response from within the EU. The EU Data Boundary solution reflects Microsoft’s commitment to provide trusted cloud services that respect European values and offer advanced sovereignty controls.