Intelligent Utilities

Event Resources

Intelligent Utilities

Date(s) - 24/09/2020
11:00 am - 12:30 pm

AmCham Bulgaria Energy and Mineral Resources Committee jointly with SAP Bulgaria welcomes you to a specially designed webinar “Intelligent Utilities”

The traditional commodity business no longer provides the margins or the revenue that is required. Competition and Energy Transition are disrupting the industry. Utilities have to extend their scope. They have to go beyond the traditional energy business in order to offer value added or even completely independent service offerings.

The movement toward sustainable energy in combination with integrated mobility and more livable future cities requires utilities companies to develop intelligent solutions for energy generation and storage, water, and waste management while also striving for energy efficiency in their own operations.

In the first part of this webinar Mr. Carbo will walk us through the essence of building the Intelligent Enterprise for the Utilities industry in a collaborative effort between our customers, partners, and SAP. Later in the webinar Mr. Schwarzlaender will explain how SAP sees the opportunity in innovation spaces that are sparsely populated or even empty today. We know how many innovative ideas are out there in search of a platform to turn imagination into innovation and reality.

Join us to understand how SAP’s intelligent suite and business networks are the perfect foundation for next practices and innovation at the vertical edge. We will have the opportunity to enjoy two customer success stories as well. In the end we would like to discuss the electricity market liberalization – what are SAP lessons learned and new business models for a steady business operations which may be applied in Bulgaria after 1st of October 2020.

Working language: English.


11:00 – 11:10Opening and welcome words
Olivier Marquette, AmCham Bulgaria President and Co-chair of the “Energy and Mineral Resources Committee”
Radomir Milanov, Managing Director of SAP Bulgaria
11:10 – 11:45Intelligent Utilities

Miquel Carbo,
Senior Director for Energy Distribution and the Water Industry Lead at the Utilities Industry Business Unit, SAP SE

11:45 – 12:00Innovations and Electrcity Market Liberalization in Bulgaria

Fritz Schwarzlaender,
Industry Advisor Utilities, MEE, SAP

12:20 – 12:30Open discussion with SAP Utilities Experts


Miquel Carbo

Miquel is Senior Director for Energy Distribution and the Water Industry Lead at the Utilities Industry Business Unit of SAP SE with dedicated focus on Distribution Business (Electricity and Gas) and Water & Waste Water Companies. Expertise in Technical Asset Management (EAM, Asset lifecycle, Strategic Asset Management, Intelligent Asset Management ), Unbundling processes and overall Functional Landscape and Architecture assessment.

Current role is dedicated to build expertise in our solution portfolio among SAP Ecosystem, Develop solution strategy and new opportunities around Energy Distribution Business and the Water & Waste Water value chain on global basis.

Fritz Schwarzlaender

Fritz Schwarzländer has an overall experience of 40 years in change management, business process reengineering, organizational development, value engineering, project- and quality management, business and IT-strategies, system analysis and data modelling.

In the last 30 years he gathered an in-depth experience in the utilities-, water- and wastewater-industries in the areas of retail, customer care, billing, controlling, regulatory affairs, metering, maintenance, grid operations, quality assurance, engineering and construction. Since 1999 he focused on market liberalisation, unbundling, market models and regulatory affairs in utilities across Europe as well as on innovation in energy efficiency, renewables, distributed generation, smart grids and new energy related services.

Radomir Milanov

Radomir is gradudated Macroeconomics at the UNWE, Sofia, and has a Master Degree from Henley Business School at Universtiy of Reading, UK. He worked 11 years in IBM, while in this period he had various local and international positions.

Prior the promotion he was the Commercial Director of SAP Bulgaria and he was responsible for the sales and the business strategy of SAP in the banking, finance and insurance, energy, domestic services, and telecom sectors in the country. His responsibilities included the creation, management, development, and the expansion of the partnership network in Bulgaria.